Thank you,
Unprofessional, uninformed, rude, disrespectful. Hate Avis. Pretty sure all the 5 star reviews are fake. If you go to yelp you will find all dissatisfied customers. Had an accident in their rental. Contacted them at the time of the accident and they were unable to assist me with the appropriate steps to take. Went into the office to fill out an incident report and again the person behind the counter was completely uninformed. Was told I would be given a ride home along with another gentleman. As I walked toward the car the Avis employee says "nobody told me", and refused to walk back inside to verify that in fact I was entitled to this transport. Took a cab home.
I have rented from Avis for years when going on vacation. The unlimited miles, ease of picking up and dropping off and the price are great perks. The selection is great as well. I used to go to the one at Stewart airport, but I've found the Poughkeepsie location to be better.
My rental experience with Avis was fantastic, the staff that assisted me were the best and so helpful and fast getting me into my rental car, i had to extend the rental and when I called to do so they were great and I had no problem extending for a longer period of time. The best part is there is always someone there 7 days a week if you need a car, other rental companies are closed and more expensive, so I was very pleased with everything about Avis.
Nice place, not as modern as rental places in other airports.
Always there for me, always cordial and helpful, and ready to serve. Price is reasonable and an easy transaction.
Gail
Avis Car Rental is a US Car Rental based in Poughkeepsie, New York. Avis Car Rental is located at 28 Ibm Rd, Poughkeepsie, NY 12601, USA.
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