Most workers are amazing. Most people that come in are mentally I'll or rude very rude. Some workers don't care, but the rest are descent workers and very helpful.
Have been met with nothing but incompetence EACH and EVERY time I've gone to this office !!!!!! When I called this afternoon to inquire about the status of my representative payee application, I was told NOTHING HAD BEEN FILED !!!!! in spite of having a WRITTEN AND TAPED interview/application !!!!!! , and not to mention that this is my FIFTH (5th) trip to this office !!!!!! UNBELIEVABLE !!!! WHO IS IN CHARGE OF THIS OFFICE, WHO IS THE MANAGER????? PLEASE REPLACE THEM with someone who will oversee the representatives and ensure that they are doing their jobs. This would absolutely NOT be tolerated in the White Plains or NYC offices. If I could give them a MINUS 5 stars I would.
Extremely rude woman on the "General Inquiries" phone line. She hung up on me when I asked her name. I called back, still trying to find out information. She was as rude and nasty as before, and when I asked her name again, she hung up on me again. Don't hire trolls - there are many nice people out there who are also deserving of jobs.
Mrs matthiew was such an amazing and helpful lady I didn't take more than 5 min with her she was fast .. she make sure that all my spellings and paper are good so she can save me any other trips thank u Mrs matthiew
I've been to the office several times and spoken on the telephone numerous times, and have not had any serious difficulties to speak of. But the rules, regulations, and changes can be frustrating. I have not encountered what I would call rudeness, but sometimes curtness. I have encountered very pleasant workers as well. My guess is when people don't have a complaint, they don't usually leave a complement. However, I do sympathize with the people whose experiences were less than stellar! My "good review" doesn't mean theirs were not true for them.
U S Social Security Administration is a US Local Government Office based in Poughkeepsie, New York. U S Social Security Administration is located at 332 Main St, Poughkeepsie, NY 12601, USA.
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