The staff was very friendly and easy to work with. One of the best UPS stores I've ever used.
I know all UPS stores are kinda the same but this one has great customer service. A real personal feel.
The Absolute worst. I Only gave a star because I had to. I dropped my Nintendo Switch off here to be sent in for repair on the 3rd of June, as of the time of writing it is now the 18th and the label was never scanned or put into the UPS system. I have tried several times talking to the individuals at this store having only been met with Horrible responses and less than Stellar help. Avoid at all costs unless you enjoy losing you packages as well. Oh and just to top it off at this moment it does not look like I will receive any compensation for their mess up. STEER CLEAR.
I felt that though they were busy they could have been less rude and more polite. However, I left some expensive electronics in their care to package and ship. The party who received the electronics said it was professionally packaged to prevent damage during shipping. I had them ship foreign currency and they packaged and shipped it professionally.
Poor customer service......hope they have different staff who know how to handle customer properly and not in a rude way....
The Ups Store is a US Finance company based in Poughkeepsie, New York. The Ups Store is located at 2600 South Rd #44, Poughkeepsie, NY 12601, USA.
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